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July 2007

July 23, 2007

Summer Vacation!!

Vacation_time_see_you_sept_2When I first moved to the Island I was shocked that my favorite restaurants closed down for a month of the year. Many of their key staff took 2 full months vacation leave. How could they do it and still be so successful?.. Over the years I have taken to eating more of a Mediterranean diet and adopted the European holiday mindset. I find I come back refreshed and recharged, ready to think and be decisive.  I am genuinely going to miss you and will probably go through withdrawal, but I'm going to fight my urge to check-in until I return to the Island in September.  I still plan to stop by Domain Round-table in August and look forward to seeing many of you there.

Until then,  I wish you all well.  Have a terrific summer. Be safe, clear your minds and recharge yourselves. Your mind, body and business will thank you :))

July 22, 2007

Ask to Syndicate Microsoft Adcenter Ads

http://www.informationweek.com/news/showArticle.jhtml?articleID=201001806

...  Of course as a Google partner with the leading Google rev-share, Ask probably won't be displaying Microsoft ads very often.  Microsoft's paid search marketplace is still young and and doesn't have as robust a bid-base yet..  If Ask operates like I think they do, it won't display Microsoft ads unless the bid or effective (post rev-share) click-through is greater than Google's (which probably won't be very often).

Then again .. there is a persistent industry rumor that Microsoft is burning money, overpaying on a flat-rate basis for access to key distribution partners it wants, the idea being that a little mad money will help them grease the skids and grow an ad-marketplace with lots of distribution/reach. If MSFT has the right distribution channel then the bidders (advertisers) will follow.

There will be some great intermediate traffic-arbitrage opportunities through MSFT adcenter if that's the case.

Ari/Larry Piece Now in The Washington Post

http://www.washingtonpost.com/wp-dyn/content/article/2007/07/22/AR2007072200339.html

..  one paper picks it up and the rest follow..  It is a great story tho.

What's Up at Pool?

Behind_8_ball_at_poolMike the man writes:

""Frank

I spent about $500K at Snapnames last year and almost nothing at pool. Why? Because the customer service at Pool sucks. When I can't get the login for a domain, Pool drags their feet helping me out.

Their attitude is "its your domain and its your problem"

Recently when I couldn't get the login for a domain they responded by saying they sympathize with me. That is nice but not very helpful.

I have had so many problems with their partner registrars that I have sworn them off compleetely. Problems like no function for password recovery or auth code retrieval etc.

I have even lost a domain because I was not able to retrieve an auth code within a year. It was a dot org.

What do you think about Pool frank? Why don't they get on the ball.

***FS*** There is a lack of quality expiring domain inventory, partly because registrants are getting savvier as to the value of the Monet in their attic (their unused generic domain) and partly because former retail registrars are holding names back.. So Pool.com can't get as much good inventory to auction. They have had reorganizations as key staff moved to competing outfits (Taryn Naidu went to Demand Media) and the people who are there now, either can't (don't know how) or won't (not permitted by management, don't want to) assist you.. I would call Ben Levac over there ..he was always helpful with outbounds for us.  It could just be that you haven't found the right person.  Also, stop emailing and start phoning. Tel. 613-225-2000  ...  I have always been a phone guy..  The phone makes things happen, emails are easier to loose and ignore.

My view is: "The sale completes when the name transfers to your registrar of choice."  You didn't pay $10,000 to buy a name to let expire through negligence on the part of the registrar (which pool.com often controls)...  you paid $10,000 because you are planning on amortizing your purchase over many many years. The auction houses that survive long term will agree with this philosophy.

Pool wrirtes:

""Hi Frank,

I was a little surprised at the latest posting about Pool.com on your website.  While I don’t know the details of the customer situation I am surprised at the comments.  Partly because the “buck stops here on my desk” and I don’t think I have heard anything about this situation,   You could do us a favour by suggesting that anybody that has a concern that is not being addressed contact me (the CEO of Pool) at richard@pool.com.  I would be happy and indeed encourage people to contact me particularly since the corporate memory still has Taryn in it.

There have been a lot of changes at Pool and I would hope these kinds of issues are from the past,  I know I responded to one recently that was dated 2005.

Thanks for your help.

Richard""

July 21, 2007

Facebook Schmacebook

SaharSahar sends link:

"This is really a good, telling article, especially the numbers. Note you have more visitors than they do, less overhead, longer track record, and I'm quite sure you make few cents more then they do :)
Sahar"
Facebook***FS*** Thanks sincerely for the link and compliment Sahar..  These folks have something else that you and I do not have..  a branded center..  I suppose we could create that by branding our landers as one core identity or renaming, but I'm not sure that's what our visitors want.. and it's not even necessarily that easy.  People 'seek out' the Facebook brand and I will concede that this does have value. However, I agree with you that the dichotomy between the perceived value of Facebook at 8 billion"ish" and a large portfolio of domains is striking and unbalanced..  this line in particularly resonated with me:
Quote: ""Facebook might have another problem: how to make money. In March, Valleywag reported that Facebook ads performed dismally for a number of media buyers, averaging a terrible 0.04% click-through rate. "Facebook was consistently the worst performing site on just about every campaign we ever ran with them," complained an anonymous advertiser to the gossip blog. Last week Reach Students confirmed the low 0.04% click-through rate (at least for flyer ads).""
8 billion for that!?  Yeah,  I want my grandmother in 'that' stock. :- /  ..  also poignant:
Quote: ""The Washington Post published an interesting article last fall shortly after Facebook opened up about a mini-exodus that was occurring from MySpace to Facebook among young users. ""
Exactly who is going to use Facebook when they aren't cool anymore is unclear at the moment.  Nobody NEEDS Facebook.. We need Google, we need email, we need domains..  Facebook..  not so much.
Chris Ward ads color:
""Regarding CTR's - Facebook is proving to perform just like FORUMS.
Anyone who has run a Forum for any length of time recognizes that the CTR from their dedicated users is almost nil. The ad revenue comes from looky-loo's who stumble upon the site looking for information.
Many (or is it all?) of Facebook's areas are not accessible to the casual non-registered public.  Therefore, most of the people strolling around the facebook.com estates become banner blind.  They are locals. They are there to "network" - "link" - "get noticed".  This type of focused user is usually Internet savvy - and exactly the type of user who is least likely to click on a "Refinance My Mortgage!" ad.""

SEO Sabotage

Phil sends link (thanks pal):

http://www.forbes.com/2007/06/28/negative-search-google-tech-ebiz-cx_ag_0628seo.html

Sabotage***FS*** I hear this and I hear yet another reason 'not' to count on Google.  Own your traffic distribution channel and control your destiny.

USA Today Rediscovers the Domain Name Industry

ScottScott Day sends link:

http://www.usatoday.com/tech/techinvestor/industry/2007-07-21-domain-name-dealing_N.htm

Usa_today_3The Ari/Larry story revisited here..  Lots of Main Street folks will be taking it in this weekend.  Good for the industry.

I Dream of Rupert

I_dream_of_rupertI had the weirdest dream last night..  weird for several reasons. Firstly, I don't usually dream about the domain business (that I can remember) and they certainly don't wake me from my sleep at 4AM.

MurdochIn this dream I was in New York, during some kind of conference and was meeting with Rupert Murdoch about a strategic merger..  A faceless female assistant or key staff-member (who is a mutual acquaintance in said dream) had arranged to bring Rupert by my hotel suite as he made his way to some other meeting. In the office of the suite we talked about the domain name business, how domain name traffic powers part of Google, Yahoo and drives a significant portion of generic-intenet Internet traffic.. Rupe tried to get his head around the concept that many of the companies he had bought and invested in had domain name underpinnings. He was quite clever, savvy and aware of things in my dream.

As much as I wanted to take this meeting to talk shop with today's William Randolph Hearst, Rupert had somehow heard of me (and the domain industry) and he wanted to take the meeting as well! It wasn't a love-fest meeting though. Rupert was the classic 2002 era skeptic.. He wanted to talk about charts and projections through 2012. He seemed hurried, synopsizing the domain industry's highlights and playing devils advocate, talking about fragmented interests and the difficulty of uniting a scatter-shot domain audience around a cohesive core or brand. It didn't seem like I was going to sell Mr. Murdoch on the benefits of merging a large domain network with his media content core.

I had several browser windows open during our discussion and suddenly, as we were in the wrap-up phase of our conversation (Rupert had his coat over his arm and umbrella in hand) it occurred to me to resize two of the open browser windows on my laptop...

DomainmediamashupWhat would happen if every time somebody typed one of our potent domain names they received a single split-screen of targeted paid search advertising, married to a relevant Newscorp media content page?  Type a cooking name and get a relevant food story from today's Newscorp newspaper...  Type Sportscores.com and get ads coupled with the sports section of Foxnews..  Type PersonalLoans.com and get a split-screen with related content from the WSJ..   Rupert's eye's lit up.  I explained how a mash-up of my traffic with his rotating content could turn the 30 million unique visitors we get each month into 60 or 100 million as people came back for more. Then we could ramp up our own Domain Sponsor style third-party syndication business to augment our own proprietary traffic with other domainer's traffic; making Newscorp websites the most visited on the Internet in about 6 months.

Rupert started talking about creating his own ad marketplace and the mechanics of our proposed merger when it suddenly occurred to me that I had already signed a deal to be sold to a less strategic company for hundreds of millions of dollars less than Rupert was offering..  Then I woke up... That's what you call a 'high-class nightmare' folks :)

Playboy_dream_3I jotted down a few notes so I could remember to blog about it then went back to another dream about the playboy mansion.

It was the implementation in the Murdoch dream that still resonated the morning after. The content exists today..  the domain name networks exist today.. They are an invisible traffic source, generating hundreds of millions of unique visits a month globally.  How could Newscorp or another media content house elevate it's Internet presence and exert control over Google by injecting itself as a domain name network owner/sub-syndicator and marrying content to each and every page load?

Lawrence Ng should have a 'frank' conversation with Rupert's people :)

July 20, 2007

Internet Brands in $100mm IPO

http://domainnamewire.com/2007/07/20/internet-brands-files-for-100m-ipo/

Ipo_2You can do this. Peel a few great domains off the top of your deck, spend a months revenue hiring 40-50 people, building infrastructure, offices, creating content and running arbitrage to drive traffic..  Then sell the growth story to the street in an IPO like this.  How many $100 Million dollar stories do you have in your portfolio?  I bet you have a few.  Build and sell folks. But do it on good (high organic type-in) foundations.

People can't understand potfolios with hundreds of thousands of names.. so break-off bite sized portions and charge ten times more..  "That" they can understand.

Past Domain Marketing

Tim Schumacher writes:

Frank,

I though you might like this picture - it's aGreatDomains’ marketing action they took back in 2000. http://web.archive.org/web/20000303204324/www.greatdomains.com/AuctionCountDown.asp

We aren't doing that kind of promotions (yet?), but after just one day, bidding is already very active in the big July GreatDomains auction:

stockquotes.com 150,000 $US
whisky.com  150,000 $US
firstcard.com  125,000 $US 
tz.com   81,234 $US 
gibraltar.com  75,000 $US 
remix.com  50,000 $US 
shrimp.com  50,000 $US 
vampires.com  50,000 $US 
wealth.com  50,000 $US 
team.com  35,000 $US 
cis.com  35,000 $US 
tai.com  31,000 $US

Gd2000***FS*** Ha ha..  I love it Tim..  Thanks sincerely for sharing this blast from the past, and taste of future auctions..  Some good values in that list  ...  wealth.com won't be 50k for long ;)